FREQUENTLY ASKED QUESTIONS
If you are not satisfied with your order, can you exchange it or return it?
Contact customer service within 30 days and we will refund you immediately, plus we will give you a gift of your choice for the inconvenience caused!!
All products are delivered free of charge , but if you want to make premium shipping at a cost of €1.90 more!
As soon as your return has been processed, you will be immediately refunded and we will send you a message to notify you of this operation.
Yes, your order can be changed at any time, but please send us a message or email if necessary.
It is recommended to use in sections of 15 - 20 minutes to avoid overuse.
Yes, the pillow has 6 total adjustments :
- 3 temperature settings: Low, Medium and High.
- 3 vibration settings, namely: Low Medium and High.
Didn't find an answer?
Click the green WhatsApp button on your right, and one of our operators will be right there with you for any questions or problems!!